Terms of Use

Last updated: 21 Aug 2026 · Operated by BFM Solutions GmbH

These Terms of Use ("Terms") govern your access to and use of the Llama Perks website at llamaperks.com ("Website") and the Llama Perks platform and related services (collectively, "Services"), operated by BFM Solutions GmbH, Neuheimstr 34b, CH-8853 Lachen, Switzerland ("Llama Perks", "we", "us", "our").

By registering, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. About the Llama Perks platform

Llama Perks is an independent referral platform that enables registered participants ("Perkers") to earn milestone-based payments by introducing local businesses to Llama Points, a digital loyalty application for independent high-street merchants. Llama Perks provides the tools, dashboard, and payment infrastructure to support this activity.

Llama Points is a separate product operated by BFM Solutions GmbH. Llama Perks does not guarantee the ongoing availability, pricing, or features of Llama Points, and milestone eligibility is dependent on the business's continued activity on the Llama Points platform.

2. Eligibility

To register as a Perker, you must:

• Be at least 18 years of age
• Have a valid email address and phone number
• Have access to a smartphone
• Agree to these Terms and the Perker Agreement
• Not be prohibited from participating under any applicable law

We reserve the right to decline any registration or suspend any account at our discretion.

3. Independent participant status

Perkers are independent participants using the Llama Perks platform. Nothing in these Terms or the Perker Agreement creates an employment contract, agency relationship, partnership, or joint venture between you and Llama Perks or BFM Solutions GmbH.

You are not entitled to any employment benefits, holiday pay, sick pay, or other entitlements associated with employment. You are free to work for other organisations and to determine when, where, and how you carry out your Perker activities, subject to the rules set out in these Terms and the Perker Agreement.

Milestone payments are service fees, not wages or salary. They are paid by invoice and subject to the conditions set out in Section 5 below.

4. Your account

When you register, you will create an account with a unique Agent ID. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately if you become aware of any unauthorised use of your account.

You must provide accurate, current, and complete information during registration and keep this information up to date. We reserve the right to suspend or terminate accounts where information is found to be inaccurate or misleading.

5. Business reservations

Before approaching a business, you must reserve it in your Agent Dashboard. A reservation links that business to your account for a period of 30 days. During that period, no other Perker may claim the same business.

You may only reserve a business if you are actively in discussions with the business owner about Llama Points. Reservations must not be made speculatively or in bad faith. If a business is not signed up within 30 days, the reservation expires and the business becomes available for any Perker to reserve.

A reservation does not guarantee milestone eligibility. Eligibility is confirmed only when the business signs up to Llama Points using an email address that matches your reservation and subsequently reaches the applicable milestone thresholds.

6. Milestone payments

Milestone payments become eligible when a business you referred reaches specific activity thresholds on Llama Points. Current milestone rates are:

• £5 — when the business signs up to Llama Points
• £25 — when the business continues on a paid Llama Points plan at the 2-month mark
• £80 — when the business is on a premium Llama Points tier at the 6-month mark

Milestone amounts are current rates and may be updated from time to time. Changes will be communicated via your Agent Dashboard. Amounts already confirmed as eligible will be honoured at the rate applicable at the time of eligibility.

To request a milestone payment, you must submit a valid invoice via the method shown in your Agent Dashboard. Payment is processed after receipt and review, typically by PayPal transfer or Amazon digital gift voucher, according to your stated preference. We do not guarantee a specific payment processing timeframe.

We reserve the right to withhold or reverse a milestone payment where we have reasonable grounds to believe that the referral was made in breach of these Terms, the Perker Agreement, or applicable law.

7. Tax and compliance

As an independent participant, you are solely responsible for declaring any earnings from Llama Perks to the relevant tax authority in your country or region. Llama Perks does not deduct income tax, make employer national insurance contributions, or submit tax filings on your behalf.

If you are required to be registered for VAT or any equivalent sales tax in your jurisdiction, it is your responsibility to ensure compliance. We recommend that you seek independent tax or legal advice if you are unsure of your obligations.

8. Acceptable use

You agree not to:

• Make false, misleading, or exaggerated claims about Llama Points or Llama Perks to any business or individual
• Reserve businesses speculatively or without genuine intent to introduce them to Llama Points
• Attempt to claim payments for referrals you did not genuinely make
• Use the Services for any unlawful purpose
• Interfere with or disrupt the Services or the accounts of other Perkers
• Attempt to access areas of the platform you are not authorised to access
• Scrape, copy, or redistribute any content from the platform without our written permission
• Represent yourself as an employee, agent, or official representative of Llama Perks or BFM Solutions GmbH

Breach of these obligations may result in the suspension or termination of your account and forfeiture of any unpaid milestone balances.

9. Training and conduct

Before approaching any business, you are required to complete the Llama Perks training materials available on the platform. These materials explain what Llama Points is, how it benefits businesses, and how to represent the product accurately and responsibly.

You must conduct yourself professionally at all times when acting as a Perker. You must not use high-pressure or misleading sales tactics, and you must accurately represent the features and pricing of Llama Points.

10. Intellectual property

All content on the Llama Perks website and platform, including but not limited to text, graphics, logos, and software, is the property of BFM Solutions GmbH or its licensors and is protected by applicable intellectual property law. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent.

The "Llama Perks" and "Llama Points" names and associated branding are trademarks of BFM Solutions GmbH. You may not use them in any way that implies endorsement or affiliation beyond your participation as a Perker on the platform.

11. Termination

You may close your Perker account at any time by contacting us. Upon termination, any pending eligible milestone payments that have been confirmed but not yet paid will be honoured subject to receipt of a valid invoice.

We may suspend or terminate your account with or without notice if you breach these Terms, if we have reason to believe fraudulent or abusive activity has occurred, or if we discontinue the Services. We will endeavour to give reasonable notice where possible.

12. Limitation of liability

The Services are provided "as is" and "as available". We do not warrant that the Services will be uninterrupted, error-free, or meet your expectations. We make no representations about the income you may earn as a Perker — milestone payments are contingent on business activity that is outside our direct control.

To the fullest extent permitted by applicable law, BFM Solutions GmbH shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services or your participation as a Perker, including but not limited to loss of income, loss of data, or loss of business opportunity.

Our total liability to you for any claim arising under these Terms shall not exceed the total milestone payments paid to you in the three months preceding the event giving rise to the claim.

13. Governing law

These Terms are governed by and construed in accordance with the laws of Switzerland. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the canton of Schwyz, Switzerland, except where mandatory consumer protection law in your country of residence requires otherwise.

14. Changes to these Terms

We reserve the right to update these Terms at any time. We will notify you of material changes via your Agent Dashboard or the email address associated with your account. Continued use of the Services after the effective date of any updated Terms constitutes acceptance of those changes.

15. Contacting us

If you have any questions about these Terms, please contact us at:

BFM Solutions GmbH
Neuheimstr 34b, CH-8853 Lachen, Switzerland
info@bfm-solutions.com

This document was last updated on 21 Aug 2026